JOB OBJECTIVE
The Information Systems Administrator (ISA) reports directly to and is under the direct supervision of the IS Manager. The ISA will administer and support client workstation and server systems hardware, operating systems and applications software. The ISA will align with the IT objectives towards the delivery of effective IT solutions, systems security, reliability and performance. The ISA will adhere to and promote compliance with the organization’s information systems policies and procedures. The ISA will rely on instructions and established guidelines to perform the functions of the position.
ESSENTIAL FUNCTIONS AND RESPONSIBLITIES
Administer and support workstation and server hardware, server operating system software, application and office productivity software and network resources; administer data backup; troubleshoot and recover workstation, server and network functionality; support patient processing, clinical tracking and reporting activities; ensure proper and timely communication and resolution of systems issues; train employees on systems use, proper access to corporate network and available resources, use of office software tools and use of business software; other systems administration and support tasks as assigned. Additional duties may also include participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATION
- Minimum 4 years work experience as a systems administrator in a similar IT setting.
- Microsoft Server and Network Infrastructure, Microsoft Exchange, VMware, or Citrix desired.
- Work experience installing and supporting Microsoft Windows 10, Windows 2012/2016 Server OS, Exchange, and Active Directory 2012/2016.
- Work experience supporting Citrix 7.x and VMware 6.x environments.
- Work experience supporting Cisco or Dell networking technology devices.
- Bachelor’s degree in a related field or equivalent work experience preferred.
- Solid organizational, communication, interpersonal skills, and work ethics; ability to function in a team-oriented environment; show sensitivity to others; excellent judgment; ability to conceptualize, launch and manage multiple projects simultaneously.