The Medical Assistant I, II, III (MA) performs clinical and administrative duties in support of medical Providers. Interprets Providers’ orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager and works under the direct supervision of medical professional staff, Lead Nurse, Lead LVN or Lead Medical Assistant

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Medical Assistant is responsible for performing the following duties:

• Interviews patients to obtain medical information and measures their vital signs.
• Escorts patients to exam rooms and prepares for the medical provider.
• Documents patients’ medical history, vital statistics and information such as test results in the electronic health records (EHR) system.
• Collects blood, tissue or other laboratory specimens as requested by medical provider and prepares them for testing.
• Prepares and administers medications as directed by medical provider.
• Translates and explains treatment procedures, medications, diets and medical provider’s instructions to patients.
• Performs blood draws, administers immunizations and injections.
• Prepares treatment rooms for patient examinations, keeping the rooms neat, clean and fully stocked.
• Cleans and sterilizes instruments and disposes of any contaminated supplies.
• Changes dressings on wounds.
• Contacts medical facilities or departments to schedule patients’ tests and/or admissions (on as-needed basis).
• Performs general office duties such as answering phones and completing forms when necessary.
• Takes inventory and orders medical, lab and office supplies and equipment.
• Maintains logs for recall purposes.
• Performs routine laboratory tests and performs daily testing controls.
• Operates electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
• Adheres to and follows universal precautions.
• Adheres to and follows established nursing policies, procedures and practices.
• Rotates to other Health Centers as needed.
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.