Under the supervision of the Health Center Manager, the Healthcare Greeter (Greeter) will welcome and screen patients, employees and visitors at entrances to their assigned health center. They will provide direction and general information to individuals entering the building.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Greeter will be responsible for performing some or all of the following duties:
- Stationed outside of the health center, the Greeter will provide a positive first impression to patients, employees, and visitors by displaying excellent customer service
- Interact in a professional manner and work collaboratively with Clinicas’ staff and patients
- Follow approved script asking individuals entering the facility questions to protect against COVID-19 exposure. The screening process will also include checking temperatures
- Must be able to wear Personal Protective Equipment (PPE) at times when required.
- Performs other duties as assigned including participation in all safety programs, which may include assignment to an emergency response team
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- High school diploma or equivalent required.
- Must have one year of clerical and/or customer service experience, preferably in a medical, dental, optometry or mental health office.
- Medical Assistant Certification preferred.
- Bilingual English/Spanish required. Must communicate professionally and effectively.
- Ability and desire to provide excellent customer service required.
- Must have reliable transportation, as may be required to rotate to other Health Centers as needed.