The Health Educator is responsible for performing the following duties:

• Clarifies professional/medical instructions to patients and provides supportive educational counseling to reinforce provider instructions.
• Serves as an interpreter between provider and patient as needed.
• Conducts education at the appropriate level in a variety of areas including but not limited to preventative care, prenatal care, reproductive health, nutrition, chronic diseases, oral health and pediatrics.
• Assesses the needs of the targeted audience and helps develop goals and objectives to meet their needs.
• Utilizes a variety of resources to provide education including department curricula, written educational materials, brochures, posters, models and videos.
• Works with state and federal public health programs by providing education, case management and billing following program guidelines.
• Utilizes data analytics systems to capture potential patients for education services and for case management purposes.
• Conducts maternity tours at the contracted hospitals for prenatal patients.
• Provides patient advocacy including assistance with community referrals, disability & paid family leave forms, WIC, medication assistance and other advocacy services aiding as a liaison to connect patients to resources.
• Documents encounters using electronic health records, HED data base and other applicable forms.
• Works with current Department grants providing support to meet requirements.
• Conducts group presentations and health screenings within the health center and community settings.
• Promotes services via in-person, broadcast & social media as requested.
• Provides support with in-house staff trainings and development of Department programs.
• Will be required to both capture and provide information that is of a sexual health nature which will involve family planning.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

KNOWLEDGE AND ABILITIES

• Basic knowledge of health related topics and general health guidelines.
• Ability to comprehend, translate, and document routine oral and written medical instructions.
• Ability to work individually as well as in group settings with minimal supervision.
• Work with people of different cultural, ethnic, and social-economic backgrounds, particularly underserved populations and have a desire to help others improve their health.
• Must have dedication to team work and the ability to deliver exceptional patient service.
• Must have strong communication skills.
• Possesses excellent computer skills and have basic knowledge of computer programs (Word, Excel, Publisher, etc.).
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Should have a strong desire to improve the health and well-being of target populations.
• Be a self-motivated, independent, innovative thinker and a resourceful problem solver.
• Must have a flexible work schedule and be available to work weekends and evenings as requested.
• Complete and maintain program certifications as assigned by supervisor.