Under the supervision of the Director of Health Education and Prevention Programs, the Health Education Outreach Coordinator (HEOC) is responsible for the day-to-day operation of Health Education enrollment and outreach programs and participates in program planning and evaluation methodologies. The HEOC coordinates outreach and enrollment efforts into CDCR programs and medical health plans to both the existing and potential CDCR patient population, residents of Ventura County and the CDCR community at large. Establishes relationships with other health care agencies and programs for coordination of public health education. Coordinates and trains staff to Health Education Department priorities and processes, implements Health Education programs from both within CDCR and the Ventura county community. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
The HEOC is responsible for performing the following duties:
- Oversees the day-to-day processes and procedures of the Enrollment Specialists & Outreach team within the Health Education Department. This includes the enhancement and promotion of clinic services, community health education and access to medical health programs.
- Supervises all Enrollment Specialists & Outreach that work from both within CDCR and those conducting outreach out in the community. Coordinates and trains staff to priorities and processes.
- Provides coordination and implementation of Health Fairs and community events.
- Coordinates health plan enrollment events within CDCR and the Ventura community.
- Implements Outreach team programs within the community.
- Maintains current knowledge of all Health Education Department enrollment priority programs.
- Forges relationships with outside organizations for the purpose of expanding the scope of outreach and enrollment services in Ventura County.
- Assists with implementation of contract goals and preparation of necessary reports to funding sources.
- Works with current department grants providing support to meet requirements.
- Conducts group presentations and health screenings within the health center and community settings.
- Promotes services via in-person, broadcast and social media as requested.
- Monitors and addresses staff progress via departmental monthly progress reports.
- Holds employees accountable to their respective roles and responsibilities & evaluates their performance.
- Provides support with in-house staff trainings and development of department programs.
- Will be required to both capture and provide information that is of a sexual health nature which will involve family planning.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Interacts in a professional manner and works collaboratively Clinicas’ staff and patients.
- Performs other duties as assigned, including participation in all safety programs which may include assignment to an emergency response team.
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
- Must have a Bachelor’s degree and a minimum of two years of experience working in community health outreach education.
- Must demonstrate excellent written and oral communication skills.
- Excellent interpersonal and presentation skills as well as a high degree of organization.
- Must be a team player, be detailed oriented, self-motivated and work efficiently and independently with minimal supervision.
- Must be fluent in English and Spanish.
- Working knowledge of Ventura County indigenous community cultural norms is preferred.
- Work well with people of different cultural, ethnic, and social-economic backgrounds, particularly underserved populations and have a desire to help others improve their health.
- Must have a flexible work schedule and be available to work weekends and evenings as requested.
- Proficient knowledge of MS Office, Adobe software, internet search tools and medical records systems.
- Must have reliable transportation.